Politique de remboursement

Exchanges & returns

PAWMART's Return Policy


Full Refund Policy:


  • Regular Return Window: Within 14 days from the date of purchase.
  • Condition: The item must be returned in its original store-bought condition with the original packaging.
  • Requirement: A valid receipt is necessary for the refund.

Exchange or Store Credit Policy:


  • Regular Exchange/Store Credit Window: Within 30 days from the date of purchase.
  • Condition: The item must be returned in its original store-bought condition with the original packaging.
  • Requirement: A valid receipt is required for exchanges or store credit.

Notably:


  • Purchases made between December 15th and January 15th will have an extended return window of 15 days beyond the standard policy.
  • All other conditions, such as the requirement for the item to be in its original condition with packaging and the need for a valid receipt, remain the same.
  • This extension is specific to purchases made within the defined period and aims to accommodate holiday shopping and gift-giving scenarios.